Reservations
Support
Last Update 7 个月前
The Reservations page provides a consolidated view of all booking activities, including confirmed, modified, and cancelled reservations. It helps users track performance metrics, analyze booking trends, and review guest and rate details in a unified table.

Displays a quick overview of current reservation activity:
- Booked: Total number of confirmed reservations.
- Modified: Total number of reservations with updated details.
- Cancelled: Total number of reservations cancelled within the selected date range.
2. Business Mix (Room Nights)
A circular chart representing total room nights split by business segments:
- Transient: Individual bookings.
- Group: Group or block reservations.
This section visualizes overall mix contribution to total occupancy.
3. Advanced Booking Window
A bar chart showing the number of bookings and cancellations across different lead-time segments:
- 1–3 days
- 4–7 days
- 8–14 days
- 15–30 days
- 31–90 days
- 91+ days
Each segment compares confirmed and cancelled bookings based on arrival dates.
4. Filters & Controls
Users can filter data by:
- Date Range (Arrival Date / Created Date).
- Booking Status (Booked, Modified, Cancelled).
- Search and Export Options to download reservation data for reporting.
5. Reservations Table
A detailed data table listing each reservation with associated attributes:
- Reservation ID: Unique identification number for each reservation.
- Status: Indicates whether a booking is confirmed, modified, or cancelled.
- Arrival / Departure: Guest stay dates.
- LOS (Length of Stay): Total number of nights reserved.
- Guest Name: Name of the guest associated with the reservation.
- Average Rate: Average daily rate applied for the booking.
- Total: Total value of the reservation.
- Room Code: Room type code allocated to the booking.
- Rate Code: Rate plan or promotional code applied.
- Market Group: Distribution or booking channel group (e.g., Retail, OTA, Corporate).
- Target Rate: Benchmark or goal rate for comparison.
- Net Yield: Final yield percentage achieved after deductions.
- Rate Dilution: Percentage change between published and sold rate.
- Distribution Cost: Cost associated with channel distribution.
- Acquisition Cost: Cost incurred to acquire the booking.
- Created On: Date when the reservation was created.
- Cancelled On: Date when the reservation was cancelled (if applicable).
